If the phone rings in English, don’t be afraid to answer it! The fear of talking on the phone in a second language will disappear if you practise often. The hardest part about using the phone in a language that is not your own is the fact that you cannot see the other person’s eyes, mouth and body movements (body language). Although you might not be aware of it, in face-to-face conversation you lip-read and watch for smiles, frowns and moving hands. Listening to someone on the telephone is like doing a section from a taped recording in class. The only difference is that you have to talk back!
Here is the great link to know how to answer the phone (Very Special)
http://www.englishclub.com/speaking/…e_language.htm
This is a gift to this forum because I really like due to the value information that it has.
Regards
Alkhader Ali
